Apr 12, 2015 03:40 PM
43452 Views
I have been using Venus Water heaters since 1996. Currently I am using the latest Plastic 25 litres version of the heater. But previously, we had the Steel casing Venus water heaters and they wer like gem. Works really very well.
The water gets heated up within just 5 min and u can start using it. And using it over time, for example, if u have forgot to turn it off after 1 hours, then too the heater doesn't malfunction or go dead unlike the other brand heaters.
It worked well until 2013 and was still in working condition, but we replaced it with new one because since it was aging we didt want to take a risk anymore and decided to give it away to a known person.
Then we gave the old one for free to our building contractor and yes, he is using it.
The First one only needed Repairs twice. And yes, The Venus After Sales Service is worst. Non responsive. So we got it repaired with the help of our own Electrician.
1st one, Was electrician failure due to power fluctuation. That is a usual thing in Chennai.
2nd one, was the Salt Sedimentation in the inlet and outlet and got it cleaned up. Not only Electrician but we also took help from a local Water heater service shop.
The new one Working great too. No problems yet and I hot water within just minutes.Its also Retains Hot water for very long time, say one day.!
PROS -
1) Good Built and Strong Construction.
2) NO leaks at all.
3) Delivers hot Water with minutes. Max 5 minutes.
4) Retains Hot water for long time. Say 1 day. very useful hand washes during winter.
5) Very Durable and lasts long.
6) 25ltrs of large capacity.
CONS -
1) worst After Sales Service.
2) Get Second set of Water takes a little more time.
Overall, Venus Water heater are best suited for Home use and Hotel use. Its Very Durable and Reliable.