Nov 25, 2014 04:44 PM
36821 Views
Very poor service - Venus! I had registered a complaint - No 141118605. Someone came and said that the coil has to be replaced. He also asked us to get the water heater removed from the wall. Since then he has not turned up and says there is no coil.
Strange that in the whole Bangalore city - they don't have one coil to replace. Now one of our washrooms is a complete shut down since 5 days - with no support from Venus!
The person - Krishna is very rude and disconnects the phone at his will; his manager Janardhan - does not respond to calls. This is the situation - where my apartment complex has bought more than 1000 water heaters - don't know what service standards would an individual get.
Umang
