Jul 06, 2017 11:45 PM
23463 Views
Guyzz dont go for the product, it is very cheap and low quality product, I purchased just 3 years ago and in the 1st year itself it gave a vertical line on the screen, since then I have contacted the customer care but it is such a worst part of VU that no one bothers to address the issue. also the issue got resolved after 3 months of continue mailing and calls. which was not possible without the help of flipkart from where the product was purchased.
After replacing the repaired product the screen was okay for almost a year and now again the issue with the LCD screen appeared and when contacted the team they said the product is out of warranty and will have to pay charges. Still i'm fighting for the product to get replaced completely. Guyzz don't purchase the product as it is very bad and the support is not available. there is no senior person contact no. nor mail id of any appellate authority/nodal officer. we have only customer care no.
& mail id which is of no use when escalation. I am really bugged by these person. If anyone has mail id or contact no of senior person then do reply to this message. thank you.
