Hello to all.
I would like to share my true experience about Usha Dream Electric sewing machine with some tips. which might useful for you.
EASY TO USE : Usha Dream Electric sewing machine is easy to use as it's interface is very user friendly.
STYLE & DESGIN : Machine Look very attractive and small. you
DURABILITY & HANDY : The needle was hitting the steel plate. Registered compaint with USHA ( good part -amazed that the engineer reached here within 4 hours of registering the call) The engineer dismantled the machine and fixed mantioning that the alignment inside was out. While he was here- we tried it once and it was working. Again later trying the same. the machine is not working. the machine is making a noise and not working. called people for demo just see whether the way we have done as pr manual is right or not. Called the call centre - They gave me another nm -they are yet to respond.
SERVICE & SUPPORT : The engineer came here has asked for a copy invoice. we went outside and got it. while calling for demo, again they say that they need a copy of the invoice - very irresponsible way of handling the call amd customer and company. says every time one visits within warranty period, we need to provide a copy of the invoice. If so why cant the dealer sent us 10 copies with each machine.
USHA is pathetic expect the response time given by the engineer.
Tips :
= If you want good service support so it's not for you
= Go for other.
