Aug 01, 2012 02:01 PM
22902 Views
Had taken an health insurance policy for my family from this company by paying a premium of rs 15, 000/year, I have been their customer for the last 8 years and have not claimed any benefits from the company. Now this time I have missed my renewal and lost all the benefits of the policy since they have not informed me or even mailed me regarding the renewal of my policy, and to add to that the manager in the Mangalore branch is such a useless person that he does not even have the courtesy and manners to speak to his customers.
This manner less fellow simply cuts the phone when you are speaking to him regarding our problem.just hope that the company notes these thing or else they are going to loose a lot of customers like me because of some useless persons working for them. I have also come to know that this type of attitude from the Mangalore office is deliberately done so that the long standing customers loose all the no claim benefits of the policy.
So I would request you to beware and avoid this company and look for something else.