Union Bank of india is an nationalized bank. Nowdays union bank improved their branches in city level.
I opened my accout in union bank when I was doing deploma in satara polytechnic college. College scholership had credited into my bank account. But union bank have too much drawbacks. When we were in village, we could not debit cash because of availability of ATM. In small town and villege there is an very less number of ATM available. Even branches also less number in villege level.
So, I was trying to use netbanking through union bank website. But I was forgotten my username. Then I was tried to reset my account using their website. But there were no option of 'forgot username'. There were only on option 'forgot password'. So I cant reset my password. And customer care also told me solution to go satara branch and reset your account. But everytime we cant manage in our busy schedule. So this is an difficulty.in netbanking. Phone banking interface also diificult to use.
Union bank should focus on these all issue. And make it easy to handle netbanking, phonebanking.