May 20, 2017 04:02 PM
9279 Views
Please don't get lured by the best prices they offer and get cheated like me.
Yes, they offer the best price in market, never the less they deliver displayed or used products.
I visited their marathalli store to buy a TV, selected a model, made the payment and told them I will check it personally and carry the TV home myself even though they had offered the free delivery the next day. For that they said they do not have stock in the store(they tell this only after the payment) and they had to get it from the go down(which is a lie). As promised the TV was delivered the very next day and I called them up to inquire about the installation, I was told not to unbox the TV until the installation guy arrives. I felt something fishy and checked the box thoroughly, the seal was fine on the top side but was broken at the bottom and there was a double tape on it. when I open the box I found the remote cover and tv stand cover were already opened and there were clear markings on the back indicating it has already been wall mounted before. it didn't take me long to know that I was delivered a used product. Next day I went to them and asked for a replacement( for which they agreed immediately) and told me that a replacement will be delivered the next day. As I didn't want to take any more chances this time, I said I will carry it myself.
They again said they have no stock ready and told me to come the next day. when I called them the next day they said the stock will arrive by afternoon, I called them thrice that afternoon- they played the same song again. Called them in the evening and they said the stock will arrive in 2 days. I said I can't wait any longer and want a refund immediately, for which agreed.
So please be careful when you purchase any electronics, don't get lured by the best price and offers. Better to shell out few more bucks and get peace of mind.
Don't forget to check the bottom seal, especially for home appliances
