Feb 17, 2016 01:18 PM
8241 Views
(Updated Feb 22, 2016 03:28 PM)
I bought a chimney from ultrafresh about 4 years back from a dealer in kolkata because the pricing was good and the behaviour of the sales executive was promising. After the purchase I have problems registering my warranty with the dealer.
Even after repeated phone calls to the dealer the dealer did not resolve my warranty issue. The product broke down within a year under warranty but I did not get free repair or replacement. The dealer seems to be ignoring me. I complained to their head office in Delhi but they also had the same kind to response. So, in my opinion buy any chimney available in the market but not Ultrafresh as it's customer support will drive you nuts. This is my honest opinion my opinion is not motivated or demotivated by any third party influence.