Jan 08, 2009 05:32 PM
7147 Views
I bought one of their chimneys few years back, and I regret everyday that I did so. I wish there was a negative rating scale in this site to rate them.
Every other week oil and dirt starts dripping all over the kitchen it is noisy like a jet plane and ensure that all smoke remains in the kitchen instead of throwing it away.
The people who handle service calls are very inefficient, they book your call them a day and the technician doesn't turn up, this keeps on happening until its your lucky day. If you complain back to the service center they just say that it can happen as they are handling lot of calls.
Do not buy Ultrafresh's products, they are very awful, they do not work at all and consume lot of power. Their quality of service especially the staff who handle customer calls are very just impossible to talk to.
Finally I am glad that I am throwing it away.