BEWARE of KOLKATA PEST CONTROL. Review on Tips on Pest Control

This is a review of a company called Kolkata Pest control . They have a fancy website. I reside at an apartment at Kolkata . Recently I noticed termites  in my apartment and hence I was on the lookout for a good pest control service . I googled and it directed me to this fancy website .

I contacted the number given on the website and a person by the name of Prodipto answered the call and I called him for an inspection . During the inspection, he claimed that his company will give a 5 years warranty on termites, though he claimed that his medicine is effective for ten years . The medicine will have a 30% concentration of HC(Hydrocarbon) and will be water based for the walls and kerosene based for the wooden areas . The walls will be drilled and the medicines applied with a spray gun . Then he took a look at the flat and decided an amount of Rs 4500  and said all the walls will be covered and the job will take 3 hours +. I wanted to get the job done urgently, so he pretended that he was very busy for the next few days and called a third party and fixed a deal to get the job done . The person who would do the job was supposedly very senior with a lot of experience in the field .

The next day was a Sunday and the person arrived at 11 a.m  . He started his work drilling into the walls and preparing the medicine . I noticed that his proportions were all absurd . He mixed approx 150 ml of the chemical in 2.5 litres of water and got on the job . Regarding the wooden surfaces I was told to arrange for 5 litres of kerosene on my expense .  Also during conversation with this person I figured that he was not a company person but a freelancer who had been contacted to do the job . Naturally he was not going to get the bulk of the money, so he was not quite interested in doing the job well. He drilled a few holes around a few wooden framed doors and windows, and wrapped up his work within 1.5 hours  and left by 12.30 pm with the money .

Now comes the interesting part . When I tried calling the actual company guy “ Prodipto” on his mobile that evening to give him a feedback regarding the work done, he was not available . I tried his number the next day and he did not pick up . Then I realized that it was just a fraud company and I should not bother calling up this number any more .(Hahaaaa 5 years termite guarantee) . Just to be doubly sure, I called up from another mobile number and he immediately picked up my phone . I hung up, as I now know the intentions of this man and his company and it is pointless to argue with him over the phone  .

I stay in a complex that has 165 apartments and maintaining customer satisfaction and goodwill would probably have got him a lot of new customers .  Unfortunately this business strategy won’t get this company too far . So guys next time you call pest control to your house, BEWARE . Do not make any sort of advance payments, pay only when you are satisfied with the job and most important search the net and google for the company’s review and customer’s feedback that are posted by duped customers  like me .