Jan 03, 2017 04:13 PM
9558 Views
Hi
I had bought this item in good faith (on 5/5/2016 with 2 years warranty) since it is associated with Sanjeev Kapoor but now it seems that after paying a heavy premium over similar products in market which are available at much cheaper rates I have got ripped off in the name of Sanjeev Kapoor, as company is not ready to provide replacement or any kind of service. Worst they don't have any service center but they just ask to send images on their email and then they just reject stating you have misused the product. This product's coating has turned black which was not supposed to do as it is ceramic coating and outer paint has chipped off. Tawa, Wok and Pan all turned black and outer paint gone. worst product.
I had used it as per warranty terms & Conditions with low to moderate flame and not high Flames as claimed. Also we had bought 2 of the same products 1 is being used in Hyderabad with my sister and she claims that the product she received is of better quality than what I had received actually she bought this for me after using it for 6 months her's is 6 month older than me but is in good condition. I suppose that as with all Indian companies once their product starts to sell they start reducing the quality, which is obvious in this case and claimed by my sister as she has seen this product and has acknowledged that product I received is of lower quality.
I would therefore appeal to everyone considering buying wonderchef products by seeing Sanjeev Kapoor's show or are attracted to his name believing that products would be of good quality then believe me these products are of bad quality and waste of money. So brothers and sisters please avoid sanjeev kapoor's wonderchef products.