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24%
1.62 

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Verified Member MouthShut Verified Member
Jalandhar India
Don't go for this Internet service provider
Jun 10, 2017 10:11 AM 4962 Views

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Hello friends


Today I am going to review another internet service provider which I have recently used while travelling to my cousin house. First of all the biggest draw back of this service provider is it is only available in metro cities not all over India which limits is customer. So most of the people don't know about this brand of internet service. Moving towards the internet speed I would say the speed should have been better if you are opting for a higher plan which on paper gives you good speed but in actual reality it is not. When they are saying that they are giving 2MB/S speed they only means the browsing speed they should have told that this not the downloading speed. Most of the customer don't know the difference between browsing and downloading speed. So I think they need to be open while showing their plans to customers. Connection reliability is not good. I have used t for few days during my visit and in those days the connection was not good. It gets disconnected every now and then. Now talking about service and support since it is a new company in the market so they have to focus more on the service and support to build their customer base they are doing decent job in this area. But overall impression is not good and I would rather opt for other well established player in the market.


Thanks


Sid


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Hi, we have recently associated with Mouthshut.com and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. We assure you that we will strive to do our best to serve you in future.

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By: Tikona_CustomerCare | Mar 13, 2020  11:49 AM Comments 0

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