The reason I said unsatisfactory because I personally use tikona at my home and using it from couple of years now but when it comes to proving support. They fails always.
I love browsing and do it alot but the internet breaks alot and there is no support on phone.however when it runs smoothly then the speed or the connectivity has no competition.
I would recommend tikona to work on support and services and please look into my account too.
My user id is kulmeet007
If tikona need any more info then please email me on technical.assn2012@gmail.com