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Yavatmal India
MY STORY ON HOW I GOT TIKONA WIBRO AND TIKONA WIBR
Sep 16, 2016 09:18 PM 8916 Views

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I would like to share my story on how I got Tikona WiBro as well Tikona WiBro review(Area: Range Hills road, Ashok Nagar, Pune)


Eariler I was using Hathway broadband which was good(used for almost 2 years) but their plans were not so good atleast for those who downloads alot. so I decided to terminate the service and started looking for an ISP which will provide me some good data plans.


Following ISP's were on my list:




  1. BSNL BB




  2. Reliance Wired/WiMax




  3. Tikona WiBro






BSNL BB:


After reading all the reviews about different ISP's I decided to go for BSNL BB. When I visted their office, the executive told me that they dont have ADSL router(out of stock) and need to purchased from outside. I was disappointed to hear that and so dropped the idea of getting BSNL BB.


Reliance Wired/WiMax:


I checked Reliance BB plans(wired connection) on their website and was so happy. I called up Reliance customer care and asked them for a new connection. After few days they called me and asked me the area where I wanted the connection. After some time, the person told me that wired connection is not possible in my area so that option was also out of list.


Tikona WiBro:


Firstly I was not really interested in getting a Tikona WiBro connection or rather I was scared after reading all horrible reviews found on this forum. I checked their plans on their website and thought that I will atleast give it a shot to see if its really that bad. I believe that when ppl face issues or not happy with the service with something they write reviews/complain on the forums but ppl who are happy with the service does not take out some time to write a good review and appreciate it.


I decided to go for Tikona WiBro after checking their data plans on their website. I called the customer care and asked for new connection. They sent one of their site engineer to check if the connection is feasible. After confirmation of feasibility, I paid him the required amount through check and the guy told me that it will be activated in 2 or 3 days. Now after 3 days, nobody called me or nobody came to my home for the intsllation so I called customer care and asked him the status. The executive told me that there is a shortage of their instrument in Pune and will take some time to resolve it. I was scared that time, all those bad/negative reviews about Tikona BB were going through my mind. but I decided not to worry and have some patience and wait for some time. After 10 days, Tikona executive called me to check my availability for the installation to be done at home.


They done installation as per my availability. When the first time I connected to the internet the speed was 2Mbps. I was getting speed of 2Mbps(as promised) all day/night without any fail. I tried downloading torrents and was getting speed of 255 KB/s consistently and upload 50 KB/s. Its been one month I am using Tikona WiBro service and very much satisfied with the service. They are providing speed which is promised as per the plan


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Brand Response

Hi aniee20,
Your response was encouraging. Thank you for taking time to highlight the positive side.
You may also visit http://forum.tikona.in for more technical insights and news about Tikona Digital Networks.
Regards,
Tikona Care

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By: Tikona_CustomerCare | Sep 17, 2016  11:25 AM Comments 0

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