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25%
1.60 

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Paravur, Kerala, India India
Not at all a good connection
Jun 17, 2017 12:39 PM 3048 Views (via Mobile)

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Dear All,


I am sharing my experience about Tikona, For your reference.I took connection in March.From beginning I was getting limited connectivity.My plan was 3 Mbps unlimited connectivity, renteal amout was 750 rs, but bill amount paid 863 rs with tax every month for limited connection.I called them no reply I mailed them, again same message received, your issues will be solved shortly nothing happend.At last I have decided to cancel my connection and I have send them mail by saying please cancel my account, from that day I was getting conneced properly no limited connectivity at all, I wonder about that and I was tankfull to tikona till I got message saying, your rental will be cancelled and you will be charged 20 Rs per GB and I have already paid for coming month, how they can change my plan without asking me.? I am fed-up with this connection and discontinuing from today, its already removed every thing and kept a side, I realised that if you are going with a rental agreement with tikona you will always get a limited connectivty, but if you are paying as per your usage you will be connected life long without any interruption.So think before act.


Thanks


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Hi, we have recently associated with Mouthshut.com and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. We assure you that we will strive to do our best to serve you in future.

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By: Tikona_CustomerCare | Mar 13, 2020  02:14 PM Comments 0

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