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24%
1.61 

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Verified Member MouthShut Verified Member
Bangalore India
Very bad service
Oct 06, 2017 08:11 PM 7714 Views (via Android App)

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I call Tikona service centre for booking one new connection they are like gives few details for checking feasibility then we will call you back after few hours they call me, sir we have feasibility in your area you can book connection. I said ok book they took my all details they fixed the appointment for next day at 5: 30pm morning one guy call me at 11: 30am sir send your details to book one appointment I said I have already given. He cut the call with out saying anything. Next day one engineer call at 2o clock he is like I will come at 5o Clock. Engineer didn't come on time after 5o Clock. I wait for her he came at 6: 30. He is like I want to go on Top to check the feasibility without calling any one he told we don't have feasibility I told here sir your company members are like we have feasibility in your area sorry sir I can't argue with you I have some other work in your area. He want I called customer service sir your member came he told we don't feasibility in your area and he went, He told sir we will talk with engineer and we will call back till know they didn't call.


My simple think is that if you don't want to give your connection to costumer then why did you open broadband service because of them I waste my 2days.


Thank you


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Brand Response

Hi , We have recently associated with Mouthshut.com and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. We assure you that we will strive to do our best to serve you in future.

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By: Tikona_CustomerCare | Mar 09, 2020  11:06 AM Comments 0

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