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MouthShut Score

24%
1.62 

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Verified Member MouthShut Verified Member
Delhi India
The Worst internet service
Jun 23, 2017 03:21 PM 4269 Views (via Android App)

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I opted for a plan which gave 30GB at 10Mbps priced at 650. After 30 GB they said that the speed will be 1Mbps and I can do unlimited browsing and downloading. All the wiring costs including the wireless router, they charged me 1500Rs.


On the first month of usage the connection was good. But after that, situation changed thereafter.


In 2 days the 30GB was exhausted. I am a bachelor, working 10 hours . That was almost impossible for me to use all the 30GB in two days. The download speed on my IDM ranged from 20-30kbps. I complained and they said that this will be the speed I will get after 30 GB was used up. How can one use internet at 30kbps speed?


The third month it was the same problem. 30GB exhausted in 2 days. And the internet speed was horrible after that.


They dont value the customers once they register us to their service.


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Brand Response

Hi, we have recently associated with Mouthshut.com and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. We assure you that we will strive to do our best to serve you in future.

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By: Tikona_CustomerCare | Mar 11, 2020  02:19 PM Comments 0

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