Sep 06, 2014 10:56 AM
11553 Views
(Updated Sep 17, 2014 07:04 PM)
Never ever Take Tikona Connection. I took tkona connection just before 12 days and at the time of Demo the speed was perfect 2 Mbps but once the Tikona Guy Left and after few hours the speed was max 250 kbps and a lot of disconnection problem.
And from that time started giving complain on 1st day they said their is some problem In the Server and the next day they told their is some problem with the out door unit and after 4 days they send a technical person and he changed the outdoor unit and for some time like 2-3 hours the net was working fine again after 5 hour the net stopped working.
So I complained them again and Some one from their Advance Technical team came to check the Net and told me that we can't give connection to this area so please return the connection and when I called the Customer Care team they told yes you need to disconnect and as for tokona Rule I gave them two months advance and 500 rupees Installation Change and Now they are saying you need to give the 1st months bill and also we are going to refund.
The Installation Charge so I told it is ur problem and you are Disconnecting the net from your side but they are not hearing anything and also they Disconnect the Internet just after 12 Days and still I didn't get any mail from them that How much I am going to get and when they are giving me so Please try to avoid Tikona, Local Internet providers are also far better then these Tikona guys.
