One of my friend told me about Thyrocare services and I thought to avail it for my parents. Booked tests from their website and received a confirmation call for appointment. The customer support person was polite and appointment was booked for Sunday for the collection. There was a sms too, sent to me for the details of the franchisee. The blood collection boy reached on time for the sample collection but was not wearing his gloves during the collection. I asked him to wash his hands, sanitise them before proceeding with the collection. Received my parents reports within 48 hours as committed and also, the hardcopy delivered at my address. Except for the collection process rest all was in place. Their responsiveness and coordination was very good. The process was very easy from booking to the delivery of reports. My overall experience was good with Thyrocare!