I Booked exams from their website and obtained a confirmation call for appointment. The customer service person become polite and appointment become booked for Sunday for the gathering. There was a sms too, despatched to me for the details of the franchisee. The blood series boy reached on time for the sample series however was now not sporting his gloves throughout the collection. I requested him to scrub his palms, sanitise them earlier than intending with the gathering. Obtained my mother and father reviews within 48 hours as committed and additionally, the hardcopy introduced at my address. Except for the gathering system relaxation all become in location. Their responsiveness and coordination was excellent. The method turned into very clean from reserving to the delivery of reports.