Thyrocare bad staff. Review on Thyrocare - Borivali West - Mumbai

I had visited in purpose of my cousin's wedding wedding.During this peroid I fell ill suddenly and the family doctor of my suddenly and the doctor cousin suggested us few blood tests.Thyrocare lab was near from home hence we booked my appointment for next day on phone.They told us that the appointment is confirm and I had to come on 8 am.in the morning.He reach at lab before ten minutes.The lab was closed.That day was winter day.The day was very cold.We were surprised when we saw working time written on door.The lab starts at 8-30 am every in morning.I can not understand why the staff caaled me half hour before.It was very difficult to me to stand there facing cold climate.There staff cmoe at 8-35am we asked them why they called me before.They reply us talking loudly.The staff is very bad and they did not know how to behave with people.There was very bad pain when they take my blood for testing.I was thinking the person taking blood has any knowledge to take blood.