Apr 15, 2017 06:00 PM
9329 Views
We undertook 6D/5N tour to Bangkok and Pattaya thro Thomas Cook(8-4-17 to 13-4-17). They made our stay arrangement at Howard square, Bangkok which was pathetic by all standard and is not expected atleast from Thomas Cook. Behaviour of hotel staff was rude, bed condition was horrible, basic amenities were not properly arranged.We feel that Thomas Cook should get a feed back from their manager Mr Navin also so that they may improve their services.