Aug 18, 2016 11:10 PM
9263 Views
I am Dilip Kumar Singumahanti from Bangalore, opted for Europe for all and departed on Aug 10th, 2016. I take this opportunity to appreciate Mr.Naresh Gadhia for his attentiveness and dedication towards his job.
My flight from Bangalore to Abu dhabi got delayed for 6 hours due to technical glitch which resulted in missing the connecting flight from Abu Dhabi to Paris due to which we ended up in Paris late by 21 hours(almost a day). We were so worried that whether the tour manager will be aware of this change and pick us up from the airport according to the changed flight timings. But, Mr.Naresh has managed things so well by keeping himself with the group and sending some person to the airport to pick us up and at the same time shuffled the plan of the day by not loosing any single place to visit on that day. We joined the group from second half only because of the brilliance and experience of Mr.Naresh. This shows his interest, awareness and dedication towards his job.
I admire his spontaneous actions, patience during the whole tour, mingling with the people and leading the group along with this coach driver. He gave back worth of every single penny that was paid. I recommend Thomas cook to all my friends and family, especially to my parents if there is a tour manager like mr.Naresh who looks after each and everything and understands everything to the deep and core.