1- We agree to provide subscription under an offer for a period of six months and stop it midway.
2- Our field agent will take calls but will not do anything.
3- Our office staff express helplessness saying that they can’t anything beyond calling the field agent.

I have been subscribing for this paper under the "Times of India -Dhamaka offer" for more than two years and renewed it last November. I amnot getting the paper since the first of this month (February 2009).After 19 days, 6 phone calls and 4 assurances I am still waiting for mypaper. If they can’t continue the offer the least they can do is admitit.

I was about to begin online on their shopping portal, this experience has stopped me in my tracks. If I can’t get something worth Rs 3.00 delivered to my home after 6 phone calls, I don’t want to take the risk with something worth thousands.

I have tried to use the feedback form on the indiatimes portal but none of the messages get delivered.

Are you a subsciber of this newspaper:	Yes - For more than a year
If a subscriber, will you renew your subscription?	No - Not at all
If not a subscriber, how often do you buy this newspaper:	No Comment
Value for Money:	No Comment