1- We agree to provide subscription under an offer for a period of six months and stop it midway.
2- Our field agent will take calls but will not do anything.
3- Our office staff express helplessness
saying that they cant anything beyond calling the field agent.
I have been subscribing for this paper under the "Times of India -Dhamaka offer" for more than two years and renewed it last November. I amnot getting the paper since the first of this month (February 2009).After 19 days, 6 phone calls and 4 assurances I am still waiting for mypaper. If they cant continue the offer the least they can do is admitit.
I was about to begin online on their shopping portal, this experience has stopped me in my tracks. If I cant get something worth Rs 3.00 delivered to my home after 6 phone calls, I dont want to take the risk with something worth thousands.
I have tried to use the feedback form on the indiatimes portal but none of the messages get delivered.
|
Are you a subsciber of this newspaper:
|
Yes - For more than a year
|
|
If a subscriber, will you renew your subscription?
|
No - Not at all
|
|
If not a subscriber, how often do you buy this newspaper:
|
No Comment
|
|
Value for Money:
|
No Comment
|