Jan 06, 2014 08:30 PM
90576 Views
I had applied for annual subscription with HT Media limited for Hindustan times daily English & Mint almost 3 months back. I had to follow up several times for start of newspaper delivery however the vendor never delivered the paper on time & mint delivery has not started till date.
This is a way of making money by taking advance payment for annual subscription & then there is no one to listen to the customers. HT Media delivers the coupons directly to their vendor and then the customer is the at the mercy of their vendor. The vendor delivers the newspaper as per his wish, there is no timing of the newspaper. The entire customer team seems helpless in front of their vendor & HT doesn't have any control on its vendor. This has been the worst customer experience of my life. despite paying in advance there is no newspaper to read.
This is a big scam jointly run by HT Media & its vendors. so never opt for such subscription with HT Media.