Dec 29, 2011 11:06 AM
33369 Views
I booked HT Mint subscription during their promotional offer when I received a call from HT Mint as they were providing mint subscription for a year for INR499/- I was told that I would receive coupons for 12 months in 15 days post booking but even after 2 months I have not received the coupons.
After calling the number mentioned on their Mint receipt, I am continuously being told that I would be delivered by month end, not sure why a false commitment was made at the first place. This is very frustrating and I am utterly disappointed by the behavior of the executive talking to me. Their was no senior executive to talk to me, no customer complaint cell, no frontdesk in fact nobody or no department where I can be heard except that single executive.
I would strongly recommend against buying Mint subscription through these kind of promotional offer.
I am in fact cancelling my subscription and also cancelling HT (which I have been reading for last 28 years), utterly disappointed. Would prefer to read e-subscription.
