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The Body Care - Delhi Image

MouthShut Score

44%
2.17 

Infrastructure:

Staff Attitude:

Value for Money:

46, 47 - 1st Floor, Nishant Kunj, Pitampura, Delhi 110034, DL

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BODY CARE - BREACH OF TRUST WASTE OF MONEY & TIME
Nov 17, 2014 10:47 PM 17097 Views

Infrastructure:

Staff Attitude:

Value for Money:

To whom so ever may it concern. I dont know how to start and where to start.


Body Care is a waste of time & money, only show-off.


They are worse in their services. Bad machines / Cheap staff / no customer care or support. / Unhygienic. They are just to make money by fooling and cheating innocent people. I am a client of body care slimming center since feb 2013.


1st Investment on Slimming Sessions. I went to opt some service in body care with its catchy advertisements on news papers which was totally misleading and fraudulent which shows something and when you actually visit them personally they are something else, they tell about actual package which are pretty expansive as compared to advertisement. They press you really hard to enroll at spot.


I am a cabin crew by profession and  self maintenance  is a need of my profession, I went to Gujranwala town branch to en-quire for some slimming session they provide And they forced me to avail this service through their tricky and convincing skills. I was 59 kgs that time.  I hardly get time out of my busy schedule, somehow I managed to take out some time for these sessions and made my 1st ever wrong investment in any beauty salon or any slimming center I wasted my Rs 12000/- just for few sessions, lost only 1 kg that to after a strict diet. They do nothing. Just force you to reduce your diet. If you don’t. You won’t lose weight


2nd Investment


Then I opted for another service hair re-bonding and invested 7000/- for the same it was quite satisfactory but these people will not show you what products they are using even after asking, they always keep their customer in doubt for their products.


I took few hair spa sessions which are again not satisfactory, body care have untrained  and unprofessional staff for their services and don't talk about hygiene  their towels, sheets combs even area used for services are really unhygienic. Not even have proper equipment's, one which they have are most of the time remain out of service.


3rd  Investment


I went back to this center after 8-9 months for permanent hair curls which according to them I should not go with, instead should go for re-bonding  again . But Ms shweta, center in-charge after knowing that I am a cabin crew by profession, she had not left any single chance to convince me for their other beauty services .


They don’t suggest you or guide you something but they literally sit on your head to snatch  money from you and force you for their services by their false promises .


She suggested me for Photo facial, and I thought to give them another chance to prove them & spent 8500/- for the same . I told ms shweta and ms payal that I really don’t get time its not possible for me to come for sessions regularly they said don’t worry when ever you are free you can come according to your convince and I also explained that I have to apply make up daily for 12-16 hours and most of the time I stay out of station, hope weather and climate of different places will not harm my skin after photo facial as I have very sensitive skin.


On this they told me don’t worry after taking these facials you will feel the change on your skin.


4th investment


laser treatment for hair removal, I have spent 17000/- for the same. But after taking 1 session of photo facial I felt some small white head kind of acne on my face, I complaint about the same they told me it will be fine after 2-3 session but unfortunately I had worst breakout on my skin after 3 sessions of photo facial they said we will change our product but nothing worked I lost my good healthy skin, and their staff or beauticians are not well trained on this they have untainted staff .


Body Care is known for acne treatments also after consulting their dermatologist Ms Deepa she suggested me for chemical peel, I have paid for chemical peel as well(5th Investment) but another dermatologist  Ms Richa suggested me to stop all the services and give some time to skin to revive. Their dermatologists are good for nothing I stopped all my services . and consulted with good skin specialist for my skin it took me almost 5-6 month to revive from those worst acne. I have spent so much money on that as well, still it left marks on my face and I am still under treatment for the same I never had those acne in my life it was first time


I  have loss of my job just because of this, I was grounded from my services.


They utilize their beauticians for laser hair removal treatments, when they are well aware that only license holder can operate  and treat such kind of treatments. They have an ancient register system for taking appointments. They give multiple appointments in same slot and then customers have to wait for hours before getting the services. They are always running short of products and use cheap replacement instead


I asked them to return my money they bluntly denied and not even ready to listen anything. when I was complaining about their services, they were telling me you must have some internal problem so because of this you got acne, I had my check up done with gynecologist, I don’t have such problem.


Now their behavior has changed they are so rude they don’t even bother to listen single word from me specially ms shweta, unfortunately I have spent somewhere around 50000/- for services in body care, so to avail my laser sittings whenever I call them they don’t have specialist for the same, they have chanced their service provider thrice, now  they always says they don’t have doctor today will let me know whenever she will b available, how inconvenient it is for someone to take time out from hectic schedule  on availability of their service provider. Now somehow I took my 5 sitting of laser and there is no improvement in my hair growth .


I have made a biggest mistake of my life by investing money for services in body care and total waste of time . it is a biggest lost of my life as I lost my healthy skin and confidence I am under mental stress just because of them.


I asked them to adjust my money which I spend for peels, some where else as they don’t refund  money.


They told me to go for smoothening to straiten my hair not even showed any product, after this service ms shweta asked for bill of peel to make the changes, I gave it to her and after asking back my bill she refused to give it back and told you have availed your service and I thing now no bill is required, i will not return it back to you . Receipt of any amount which you have paid for any services  is a right of consume or customer, how can someone do that?


I don’t know what should I do know, when ever I go there and try to talk to shweta she don’t even reply to me properly and make faces.  I must Say people sitting over there are know well how to humiliate someone .


They are such a inhuman people. Its my hard earned money, These guys are just money mongers & it is the worst beauty clinic I have ever come across initially they would promise & entice you to an extent that you blindly trust them, avail there service, give them their amount, and once you are in.


They are least bothered they would have to either resolve it or else I would be taking a legal action against them as they are not treating their customers well.


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