Sep 26, 2014 10:49 PM
67619 Views
I have bought Tata Swach Ultima RO+ UV water purifier on snap deal.
The product arrived on time. Immediately after installation, water started leaking heavily from the body of purifier. The Tata technician who installed the product refused to return on same day.
Next day, the UV light indicator turn red and purifier stopped working. Technician returned after two days. He made the UV indicator turn blue but I doubt if he really fixed the problem.
I think he just bypassed the sensor of UV light failure because he bypassed the water inlet volve that trips if any sensor turn red. The water leakage problem is still not fixed as technician did not have spare part.
I contacted snap deal to return the product as there was 7 day return policy. Snap deal refused to take the product back. Now the product stopped working completely. Neither Tata Swach not Snap deal is willing to take the responsibility. I am planning to pull both of them to consumer court.Folks please stay away from Tata swach and Snap deal.
