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11%
1.35 

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WORST SERVICE EVER!!!!! PLS AVOID
Dec 03, 2013 11:06 AM 18976 Views

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I m an unfortunate disappointed customer of Tata Docomo and hate to say, this is the worst service I have ever taken up! I solely went by the Tata name and that was a big mistake!


Customer Support*: Rude, unapologetic and non responsive.


There is no intimation of any scheduled outages for maintenance.They have no staff after 6PM and on weekends.


Its been almost 1 year I continued with this service thinking things would improve. They pass on the buck to radius (their infrastructure provider) every time you call.


There is no update, response for over 5 days and every time you call, they have a recorded answers. Guess Docomo got some Japanese robots to sit n take calls with same answers. The supervisor is never on the floor and forget expecting a callback from the supervisor.


I am getting off Tata for good!


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