February 2015 contract ? August 2015 surrender at the time of the February I have a contract . all without the presence described in the 1GB in three days band limitation, any number of times the 500MB be 7GB exceeded in campaign There was a can and description added for free. However, it has become a hot topic on the net, is introduced 1GB in three days band-limited from mid-April, as the communication speed is no longer out only a speed of about 0.2Mbps. In addition, at the time of viewing the video, such as YouTube, seemed another communication regulation is applied to the band-limited, was never made ??viewing even in low image quality in after 21 o'clock.
Although we used to give up for a while, I tried to call the Customer Center and or not somehow. EAccess Ltd. Customer Center is, because it does not lead to quite an operator, it might be better that originated from Kakeho contract terminal or a fixed phone. ? Customer Center first woman operator corresponding acknowledged the existence of immediately bandwidth limitation, but I would like you to refrain to 300MB about per day to our customers. You can not also be what is in here, said the phone a perfect manual correspondence It has been turned off. ? I was then consult your home nearest consumer center. He told the state and the current situation at the time of contract. Model number of carriers and terminal were also heard. Explanation is no illegality is found at the time of the contract, that try to request the cancellation was give me the advice and. ? Customer Center second time male operator corresponding first has been associated in the same way first time. However, the corresponding has changed 180 degrees Once you put out the word [consulted on consumer center]. After that, when the communicate and want to cancel, This will be done at our exemption termination fee ( about 10, 000 yen) . Terminal fee how do you? Because it was said that, when the communicate and not going to pay because they do not use So, terminal Zansai ( about 32, 000 yen) also need to pay there is no has been promised. However, the terminal will be sent by cash on delivery to the specified address to put in the return kit to arrive at a later date. In this way, we were able to cancel in the termination fee and terminal Zansai wholly exempt from the Ymobile 305ZT. There is no going again involved with eAccess Ltd. ( Softbank) , but because I think that there many people having problems with your in the same way, we posted to our review. We hope to reference of as many people as possible. Aug. 29 ( Sat) postscript is return kit arrived on August 28 ( Friday) . It is delivered by the Kuroneko Mail facilities, envelope of agreement and courier cash on delivery slip attached already had been enclosed in the inside. It had been described as the day were asked to surrender by telephone ( in the case of my August 25) to return to the specified address within 10 days from. Also when there is something, we will postscript. Oct. 23 ( gold) postscript I myself, I have passed since a few months after termination. You will be surprised it is often those who are still in trouble when I saw the net review. Since the Ymobile side we think that manual also already been created for those models, how about you? When the person who troubled try to phone the support center? When you call, please your call to prepare to have your documents at the time of contract. Phone number, rather than addressed to 0570, [from abroad ( fee) : + 81-44-] if you can first of + 81 to a number of the phone replaced with 0, will be subject to Kakehodai. For your information. But I think that it is the way of expression bad, it is a situation in which the person who was thought to trouble the eAccess Ltd. are able to churn ( Gosnay Tamon win) . Please do its best even better phone is weak. Please convey clearly that there is a content and differences at the time of contract. Like me, also it takes the trouble to consult the public sector I think that is the first step to surrender. We hope to reference of as many people as possible.
