It is excellent bank in providing services to their customer as per their requirements not like sbi who even do not answer to thier customers
Only disadvantages is that it is charging same fees which is charged by other banks he have reduce the fees and charges so that more customer can attract to it .
Atm are not easily available so we have to find them or withdraw from another bank Atm for that we have to pay some charges also.
Internet banking and phone banking service are very good and amazing so we do not have to worry.