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MouthShut Score

45%
2.11 

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Value for Money:

Rs. 12,491 (Launch price)

Symphony

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Tikamgarh India
The service issue of Symphony Coolers
Jun 03, 2013 10:58 AM 25038 Views

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I brought a Symphony water cooler in April 2013.In less then 3 months the pump has stopped working. I had lodged a complaint on 01-06-2013.


Complaint ID is BPC-1F13004. No one have attended the complaint as yet. Whilst in company SMS, it was claimed that the engineer would attend the complaint within 12 hrs.


I can't believe that the popular brand like symphony could have this much poor service. We purchase branded items only in hope of better service after sales.


If Symphony person reading this, please call me.


Abhishek Chaturvedi


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Brand Response

Dear Abhi_Tkg,
We regret the inconvenience caused. We have forwarded your complaint to our concerned department and will get back to you with a resolution at the earliest.
Assuring you our best attention always.
Symphony Customer Care
http://www.symphonylimited.com

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By: symphonyaircoolers | Apr 15, 2014  04:41 PM Comments 0

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