MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

33%
2.14 

Help & Support:

Cooling and Sound:

Value for Money:

Look & Feel:

Symphony

Ă—

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Service Centre Charge High And Fool Customers
May 30, 2014 12:47 PM 43292 Views

Help & Support:

Cooling and Sound:

Look & Feel:

Value for Money:

I had symphony jumbo cooler with me from 3 years. It was ok as such in operations. Suddenly its fan blade broken. I enquire from symphony service center about change of blade. They ask me 1685+ 200(service charge) for its repair. They also ask me 500 for its cooling pad change which is mandatory according to them. Its a real hefty amount. I am surprised how a plastic fan blade can cost so much.


I am also surprised how can cooling pad cost so much. I want a clarification from Symphony Company regarding this. Symphony has never mention any support number for consumer grievances which is very essential else symphony will never know suffering of its customers with monopoly and misconduct of authorized service centers.


Do let me reply my query.


My no is 09456056120.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Shriyansh75,
We regret for the inconvenience caused to you. You are kindly requested to provide us the service request number & contact number.
If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better.
You can register your service request on 07930130111 or http://www.symphonylimited.com/service or SMS on to 9510070111.
We will take all necessary steps to resolve your service request at the earliest.
Assuring you our best attention always.
Symphony Customer Care
http://www.symphonylimited.com
Symphony Air cooler carries 1 year warranty as per Owner’s Manual. To avail under warranty services give a photocopy of the valid purchase bill to service engineer.

Upload Photo

By: symphonyaircoolers | May 30, 2014  06:02 PM Comments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Symphony Jumbo Cool
1
2
3
4
5
X