Sep 26, 2008 11:30 PM
11275 Views
We are using Surf excel matic for our front loading IFB washing machine(Executive Plus) &; since Oct 2000. This detergent has been excellent till July this year. In july I had purchased a half kg pack and the lather started flowing out of the detergent tray.
Now I bought an one kg pack. It bears instruction for use for both top loading and front loading and use by IFB products. Date of packing is 09/07. Quantity being used is half a scoop. Still the lather is flowing out of the detergent dispenser.
The machine has been checked twice by the company service agent (techician). They say the detergent is producing excessive lather and the same is harmful for the mortor. Please advise urgently. Though other than this the product is very good, as we have been using it for the last eight years. Both for its capability to clean and the fresh fragrance that is left behind after the wash. But I am not in a position to recommend the same for atlest front loading washing machines.
