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97%
4.92 

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Jun 29, 2017 09:03 AM 9984 Views

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Pratik Kulkarni, sales person from Sterling Holidays offers us trial member ship valid for 1.5 years and which can be further extended by 1.5 years having offers of 12 nights domestic free at sterling resorts in India and 1 week international free at RCI and Rs 7000 cash back to our bank account. Instead we received email from sterling after 2 months stating we have taken there membership of 25 years for Rs 5 lac for which down payment is paid Rs106000.


We were shocked and asked them to offer us what was committed at time of taking payment.


They have even approached our bank to payment of installment for next year. We were totally not informed of mandate given to our bank. They took blank cheque stating that we need this to deposit Rs7000 to your account, but instead they used it to give mandate to our bank for debiting installment keep us in blind.


We have been calling Pratik and there company in chennai . Chennai office says now you cannot get refund as you have taken membership. They are forcing membership on us and misleading. In name of Thomas Cook and Fairfax company they are cheating people. Please be aware.


Sital Patel Jamnagar


9825810101


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Brand Response

Dear Mr.sunilskenter,
Namaste!
Thank you for sharing your genuine feedback. We are sorry for the inconvenience and will convey the same to the respective team. We always try to provide outstanding experiences to our guests. We will ensure a wonderful experience and look forward to welcoming you soon.
Sincerely,
The Sterling Holidays Team.

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By: Sterling_cares | Mar 22, 2022  03:07 PM Comments 0

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