State Bank of India is not only a bank it's a major requirement in a developing country like India. Yes it's not cool but it's authentic, reliable safe and secure. It's providing services even in the remote parts of India. With services like SBI IN-touch, Green channel counter, CDM, passbook printing machine, State Bank e- lobby its very easy for the customer to do transactions. Online SBI portal is also very user friendly, if you have basic knowledge of internet you easily manage your transaction. I suggest all customers out there not to compare SBI with other players from private sector because SBI is not just a bank it's a tradition.