Mar 20, 2017 01:30 PM
2419 Views
State Bank of India, who doesn't know about it?
I don't need to give any introduction about it here and come down to the point here.
- The first thing as a customer, I find ridiculous about this bank is that it doesn't allow me to deposit money in my own account if I am depositing in another branch or location. Don't know why? All other private banks accept cash deposits from any branch. What's wrong with SBI? They ask customers to go the franchise outlets they have appointed to do money transfers for which one has to spend minimum Rs, 100 for a transaction and it increases as per the slabs defined.
When will this change? Why they do not accept cash in any branch?
- The staff is less cooperative and more bossy.
The staff includes more of senior people above the age of 50 and now we can see some younsters too. However, the staff is very rude and give answers to reject instead of help. If we ask them a question, they will not help but question us in return and reject us for any reason. They are more habituated of saying'No' or reject for bringing any stupid document which sometimes is not required as per the requirements. But its just for the sake of rejecting and avoiding work. Saying no is easy and saves their effort of working. The attitude is very bossy and looks like we are begging to them for any work we have to do. They will check your bank balance and then treat accordingly. Good bank balance, good response and courtesy. Poor people stand in queue and get rejected for some stupid documents who come back again wasting their day's work.
- New charges introduced
Recently they have introduced new charges for depositing money, withdrawing money, sending money, and everything for what we do with them. What's the hell is this charge for? There were no such charges for past 50 years and they still managed to run the business, why now? Being a State Bank of India, it seems they are not interested in serving people at lowest price but making money from everybody having an account with them to give away loans to big businesses and then to write-it-off for no reason.
- ATMs need to be funded
They have the biggest number of ATMs in the country, however, they need to ensure they are funded all the time, since you would be then charging people for withdrawing money from other bank accounts. If you could not fund them, do not charge people for withdrawing from other ATMs after a certain limit
