I am customer of sbi since two and half years.actually I am satisfied with the customer service by the bank.i alwyzs make lots of transactions from the bank and its secure.the safety issues are very clear.every month I got my salary cheque and the encash time is just 1 day.very helpful and customer supportive.
I use net banking through my mobile and its very smooth running.no lag at all.atm services are so good and reliable.overall service of sbi is impressive.