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MouthShut Score

32%
2.17 

Phone Banking:

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Internet Banking:

Customer Service:

1800-11-2211

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Verified Member MouthShut Verified Member
Chhindwara India
A common man's bank.
Jul 20, 2016 03:56 PM 2400 Views

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

For years I have been using this bank for my financial services. I never faced any issue in this bank. Also, over the period of time this bank has improved its services. Let me share my experience about this bank.


This bank provides you almost all types of financial services. Although it is a non-private bank, the services offered are very much customer friendly. And now anybody can open his account in a day. This bank has most branches than any other bank. Can easily find it find in any town or village also. Along with branches, it also has a large network of ATMs, to easily get access on it. The ATMs are also very secure. Instant message is sent to phone for any withdrawal or deposit in account. Its Visa cards are also very safer of shopping or online shopping. While online payment for shopping, it sends a one time password to the phone. I never hesitate for online payment.


The bank is enriched with CORE banking. It also avail services like various apps Buddy and Freedom for enrich experience. Different transaction can be made in matter of few seconds, with the help of this apps. Its Internet Banking also gives much better, faster and safer banking experience. Phone Banking too, is very useful in non-internet banking.


Its other services like Insurance, Loans, Deposits, etc., has giving a better option for financial services. The only back drop you will find that it has poor customer support in the branches, as it has mostly rushed with lot of people. You can never ask them for a favor. Also bank interior is often cheap. Has long ques and slow processing services. It cannot be compared with private banks.


My final verdict is that you can go for this bank, if you want cheaper financial services and you have to visit branches only often. The online and internet banking is excellent. ATM services is also good.


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