May 14, 2010 12:49 PM
7461 Views
I was a regular customer of Star Bazaar , mumbai, andheri(west). Infact I used to love shopping there. But when I came across the senior staff about after sales servives the staff was very rude and insulting too. The products except the grocery are of very low quality. Never buy any electronic or luggage items there. Most of the time you will find is defective once you go home.
And when you go back with complaint you are redirected from the customer care counter to the senior managers.But at many occasions the managers are not trackable and you are kept waiting for 30 - 40 minutes. After all the waiting the managers are not kind enough to listen to your problems and also speak rudely and shout at you.
In short they do not care about customers. I have also seen them speaking with raised voice to the old age people and not showing respect to them.
If you want to get insulted please visit start bazaar.
