I have used your flight services on 2nd july 2016 from kolkata to delhi. I have never experienced such a pathetic services from any airline. One of employee Mr. Arindam ghosh in kolkata airport behaved with me so rudely. I made one request to him that already your flight is delayed by 2 hours.
I am travelling alone and I stay too far from the airport( noida) I have to travel alone in night, pls allow me to carry by language in hand bag so that I can save sometime. However, the total weight was 8kg just 1 kg more than your standarized weight. I have also informed that while coming from delhi to kolkata through the same airline why the same procedure was not followed.
He is not willing to listen anything and asked me do whatever I feels. Trust me this is the last time and rest assured that in future I am not going to use your services and will make sure my friends and relatives also do the same.