Aug 08, 2016 08:46 AM
11948 Views
(Updated Aug 08, 2016 08:47 AM)
I got tempted into taking a Spice Club membership and thought that I will save some money using the Rs 599 vouchers they give. It was a disaster, their website based booking system is not designed to handled redemption of this coupon.
The customer care gave some inputs but overall the system did not work. I booked ticket paid Rs 2600 also but the booking was not confirmed.
Worst was that when I spoke to customer care they asked me to send an email to custrelations@. but even after 15 hours there is no response to them.Today the login to Spice Club page is also not working. Something is quite wrong with their IT systems.
Chintan Tyagi
