Jun 09, 2017 03:17 PM
4824 Views
Friends,
Never ever fly with Spicejet eventhough its cheap, if you really care about your luggages and belongings.
I had a horrible experience last sunday while travelling from Hyderabad to Colombo .
It was a official travel to colombo and I was travelling with my branded new Polypropylene material made 4 wheel large size(30KG)
Strolly.
When I reached colombo, I could get the broken and cracked Strolly with one of the wheel component chopped along with many of my personal belongings(like perfume bottle, after save, hairoil etc.)were spilled all over my clothes.
It was shocking to imagine the way they would have MISHANDLED my luggagge. It was nothing short of running bulldozer in one side of the strolly.
Whene I went to complain, initially I was told that they dont take guerranty of wheels . However when I requested to first investigate the level of damage, one of their staff came about after an hour and took a complain.
Post 2 days I got the call from Spicejet head office say they really feel sorry but they dont compansate normally, however in my case due to the magnanimity of damage, the higher authority has decided to compansate.
Heard nice right? but you know the compansation? Its Rs. 500 as against the strolly worth RS 8160.
As per them, this is best compansation they can do as they are considarate.
This is really a cheap airline with such a cheap customer service and cheap mentalily.
I would appeal folks to travel little expensive instead of suffering like this .
My PNR was: F6YVNC and complain # 00807050