The Silent Phone!!!. Review on Spice Stellar Pinnacle Pro Mi 535

Having read a lot of good reviews about this phone, I bought it as a present for my wife. It boasted of features like 5.3" Screen, 1.2ghz quad core processor, 1gb ram, Android 4.2 Jelly Bean, flip to talk etc.....

The excitement of the new phone lasted for about a week.

The Silent Phone!!!

Have you seen the advertisement for the Spice mobiles on TV? The advertisement shows a pair of gloved hands performing tricks with a Spice phone. It may be noted that it is only a pair of hands in thin air and nobody behind. Finally, when a customer asks about the phone, he is slapped on the face.

This is exactly what happened to me after buying the Spice Stellar Pinnacle Pro Mi 535. Impressed by the  advertisement, I was tricked into buying the phone. In a week’s time, the speaker failed to work. I am unable to hear the caller & have to use the phone only in loudspeaker mode. I called up the service center number on their website to register a complaint, but was shocked to hear that the number does not exist, neither does the service center. (No person behind the gloved hands).

I then registered a complaint on their website and was given another service center number and address. On contacting this center, I was told that there is a problem with the receiver and he will order for a new one. This was nearly a month ago. As on date, I am yet to hear from either Spice Customer Care or from their service center.

Every time I call the customer care number, I am informed rudely that the complaint is under process & I will hear from them shortly.

So, what they are advertising is absolutely true. You are tricked by the features of the phone and there is no person whom you can contact or who will respond to your complaint. If you complain too much, they will probably slap you in the face.

So, anyone wants to go ahead and be a volunteer for a magic show, go ahead and buy this phone.