Nov 06, 2015 11:56 PM
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I am SaravAnasultann I underwent parotid surgery at sooriya hospital MY IP # 15/3828.THEY PROVIDED EXCELLENT CUSTOMER SERVICE, DOCTORS ARE WELL QUALIFIED TO PERFORM SURGERY.EVERYTHING IS GOOD BUT POOR IN BILLING.
THEY ARE EXPERT IN FAKE BILLINGS.IN MY CASE I HAVE INSURANCE DR VIGNESHWARAN AN ENT DOCTOR IN KMC DOING HIDDEN CSFConsultant IN
SOORIYA HOSPITAL AND HE PROMISED ME TO DO THE SURGERY FOR RS 85, 000.00 BUT THE BILL COME IN MY DESK FOR ONE LAKH AND TWENTY ONE
THOUSNAD.MY INSURANCE PAID RS 81, 000.00 AND SURGEON FEES IS ALONE RS 42000.00
HERE THE BREAK UPS
MAIN SUREGON: RS 20, 000.00
ASST SUREGON: RS 12, 000.00
ANESTHEISA: RS 10, 000.00
ALONG WITH THAT THEY ARE CLAIMING TO THE INSURANCE FOR ONE MORE ASSISTANT SUREGON FOR RS 12, 000.00 WHEN THREE DOCTORS WERE IN
OPERATION THETARE WHY THEY ARE RAISING INVOICE FOR 4 TH DOCTOR.IF ANY ENT DOCTOR READ THIS THEY WILL WONDER.
ROOM RENT: I STAYED IN HOSPITAL FOR FOUR DAYS THEY DELAYED IN SENDING CLAIM TO THE INSURANCE AND ADDING ONE MORE DAY RENT.
EXAMPLE MY DISCHARGE DATE IS 09/09/2015 @ 12.30 PM AND GRACE PERIOD IS 2 HOURS FROM 12.30.INSTEAD SENDING THE CLAIM @ 10.00 AM
THEY DELAYED AND SENT THE CLAIM TO THE INSURANCE @ 1.00 PM AND INSURANCE SETTLED THE BILL @ 4.00 PM.
WITHOUT DOING NOTHING THEY GOT RS 3500.00 FROM THE INSURANCE.
BEAWRE OF FAKE BILLINGS.
IM HAPPY IF THEY FILE A CASE AGAINST ME IN CONSUMER COURT.
REGARDS,
G SARAVAnasultanN.
