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73%
3.77 

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Sony

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DO NOT BUY Very Poor Service and quality
Jul 30, 2010 01:00 PM 9390 Views
(Updated Aug 05, 2010 11:48 AM)

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The quality of service is really horrible in India I am being told it will take 3 weeks for repairs and the customer care/ helpdesk have been non caring and non helping :( Looks like it was a mistake getting a Sony Ericsson set here in India Every time I call up call center I am asked to call after two days it has been going like this for over a week and I am still without a handset. Never again a sony ericsson.


Three weeks is the time of closure even after two weeks have lapsed. Seems three weeks from whenever I contact them is when I will get the handset and need to check status after every two days (No change in status yet after 10 days its still 3 more weeks and 2 days to check status)No response ever from Sony Ericsson on this. Don’t expect on either My last phone was an iPhone had some battery issues and was replaced in two days.Think should have stuck with them Complaint number: 8790183 DO NOT BUY PREMIUM HANDSETS FROM SONY ERICSSON IN INDIA update 2010-07-30I got the handset back and its still in the same condition nothing was done at all.


LCD issuescrashing issues and loose charging point Amazing how Sony Ericsson treats its customers once again please stay away from SE india for premium handsets NEVER BUY SONY ERICSSON.


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