May 21, 2014 01:41 PM
36663 Views
(Updated May 21, 2014 01:39 PM)
We installed Solarizer Plus Heat Exchanger unit and we trusted and bought this unit is because of the Solarizer brand value & Market but we faced lot of issues in this unit since from past 4 to 5 months and we lodged so many complaints as well and your service executives are visiting after a week or so and they are not rectifying the problems properly.
We are not getting the hot water properly from past 5 months and we arrange some other electrical appliance for the same and then there is no use of this spending 50 thousand for this bad quality or dummy product/unit, since we are getting good units for 25k itself in the market and same is installed by our neighbors.
Also while installing this unit your executives told us that will visit twice for the 1st year and they failed to do that and we only called and asked for the service then also these problems are not rectified since we are adding GLYCOL chemical to the unit periodically as your executives suggestion. This maintenance is very risky not user friendly and my parents are staying in that place alone and they can't go upstairs daily to see this issues always.
Please go for another solar company apart from this.