I travelled Air deccan from bangalore to delhi (dh-601) and they have promptly lost my luggage, even though I was the first person to check in and this should not have happenned.

Their staff has also been extremely unresponsive to address this issue. I left my phone number with them but they did not call back even after a couple of days. Repeated queries at their call centre only resulted in me having a lot more numbers to call, each of which were again mostly unreachable. Somehow after a lot of work I was able to talk to one of their attendants and she told me that they have been unable to get my luggage.

Also their policy is to refund based on a maximum of Rs 450 per kg of items which is very less incase you are carrying branded clothes with you on the airlines.

After this experience I checked with a lot of people and they also suggested that air deccan has a very bad reputation in handling luggage. This just proves the fact that air deccan are very bad at handling your luggage and dont really mind losing it.

So do spare the bad experience and dont fly air deccan.

No. of times flown on this Airlines:	No Comment
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