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MouthShut Score

44%
2.25 

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Bangalore India
NEVER NEVER BUY HANDBAGS FROM SHOPPERS STOP
Jul 07, 2011 10:48 PM 8345 Views
(Updated Jul 10, 2011 10:59 AM)

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I purchased 2 Home Brands (Eliza Donatein) bags to be gifted to my Mum and friend. To my surprise and utter embarassment, when both my mother and friend within 2 months showed me  it was so horribly ripped and the front material was peeling off.


As I still had the bills, I took it to the Store in Garuda Mall, Bangalore, at the exchnage counter and to my bewilderment the store Manager Mr. Tirthe raj was so rude. He just snapped that the bags do not have a guarantee, when I reieterated that the bag is suppose to last for atleast a year considering I had paid almost 2K, and I  least expected them to not survive 2 months and I will ensure that I spread the word around that your bags are horrible he even insulted me saying you are not a big person to spoil our name.


I can only say that after the bad experience that I received both from the product and customer service, Think a dozen times before you but a handbag from Shoppers Stop. They look good but they will not last. After my experience I spoke to a lot of people who agreed that their bags are not lasting.


NEVER NEVER BUY HANDBAGS FROM SHOPPERS STOP.


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