I bought titan raga watch from Bangalore kormangla which was as a gift to my mother in Indore, I confirmed from store manager that can it be exchanged in Indore shoppers stop, he assured me that yes it would be. After visiting Indore shoppers stop they said that they don't take watches back, after arguing much I connected him with the person in bangalore and he said that it is at the sole discretion of manager there to not take it, they made rediculous argument that the watch is scratched however I bought it at 18th DEC was here in Indore on 19th DEC evening and went to shoppers stop in 20th morning, they didn't exchanged it on saying that there are minor scratches on it. I only took it once out of box how is it possible. That clearly tells that they sell you wrong products. Please be careful while buying anything from shoppers stop, they will assure anything while selling.They sell scratched watches and later will say you should have taken note of it while purchasing. Please take lenses with you for completely seeing it.